After the 118 responds to several calls from the same person, Hen steps in to offer them advice. Meanwhile, Eddie confronts his parents and takes a big step in his relationship with his son.

Cast: Angela Bassett, Peter Krause, Jennifer Love Hewitt, Oliver Stark, Aisha Hinds, Kenneth Choi, Ryan Guzman, Gavin McHugh, Tracie Thoms, Marsha Warfield, Paula Marshall, George DelHoyo